1. DON'T DILUTE RESOURCES
Don’t bite off more than Engineering can chew when
developing products, which drastically decreases the success rate of all
products.
The best Product Portfolio Planning case study shows:
The book, Fast Innovation, (by Michael L. George, et al., 2005,
McGraw-Hill; p. 167) presents a case study at Motorola Computer Group which
clearly shows how too many projects diminish the chances of product development
success.
Effect of Engineering workload on product development success:
- In 2002, Motorola’s Computer Group tried to develop 120 products,
but resources were spread so thin that no products were introduced at
all!
- The next year they cut the workload was reduced to 22 projects and they
were able to introduce eight products in 24 to 28 months
- In 2004, as they got more focused on only 20 projects, they were able to
launch 14 products in 12 months.
Thus they were able to successfully launch almost twice as
many products in half the time!
Effect of number of products sold on product development success:
The Motorola case study also correlated project
success with the total number of products being sold:
- The year when they had no products introduced, this division had to
support the sale of 3500 existing products, which a burden on manufacturing
people (who should be helping teams develop new products) and also a burden
on design engineers (who get drained away to help figure out how to
build "products revived from the dead")
- After the number of products sold dropped to 2,000, they were able to
launch eight products.
- After Motorola dropped the number existing products to one seventh
(500), they were able to launch 14 products. This shows the
value of Product Line
Rationalization, which not only improves product development but also
several elements of corporate performance:
The results of focusing product development and rationalizing
away most existing products:
During this time span of three years:
-
manufacturing productivity tripled,
-
early life failures decreased by 38 times,
-
customer satisfaction rose from 27% to 90%,
-
revenue increased by 2.4 times, and
-
operational earnings increased from -6% to +7%.
2. PRIORITIZE RESOURCES
Concentrate Resources on the Most Profitable Products
“Most complex organizations spread rather than concentrate resources,
acting to place and pay off internal and external interests.” - “Good
Strategy, Bad Strategy,” 2011 by Richard E. Rumelt, UCLA Professor of
Strategy at the Anderson School of Business
Scrutinize proposed NPD projects that have a low ratio of
return/effort. Good
total cost measurements would be need to quantitatively compute this ratio.
Until this becomes available, qualitatively scrutinize projects that:
• have lower-than-usual volumes or future potential
• need a lot of overhead support to launch, debug, issue change orders, and
get the ramp up to target.
• are difficult to customize without mass customization techniques
• first, steer customers to the closest standard product
• second, give customers a choice of approved, pre-engineered
customizations.
Before acceptance or even offering to customers, these projects should
require signatures from the heads of Engineering, Manufacturing, Purchasing,
and pivotal projects whose resources may be affected. Properly estimate the
total cost and extra resource need – then hire more people to do the extra
work or free people who can.
These are the general principles. Pass
around this article or URL to educate and stimulate interest
In customized seminars and
webinars, these principles are presented in the context of your
company amongst designers implementers, and managers, who can all discuss
feasibility and, at least, explore possible implementation steps
In customized workshops, brainstorming sessions
apply these methodologies to your most relevant products, operations, and supply
chains.
Call or email
about how these principles can apply to your company:
Dr. David M. Anderson, P.E., fASME, CMC
www.HalfCostProducts.com
phone: 1-805-924-0100
fax: 1-805-924-0200
e-mail: anderson@build-to-order-consultingl.com
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